At DentalOne, our goal is to make quality dental care accessible to all our patients. We are pleased to offer check-up and clean services, including x-rays, at no out-of-pocket cost for patients with dental insurance. This means that we will bill your health care provider directly (via HICAPS) and where a full benefit is provided you will not have to pay any additional amount towards your check up and clean.
This service is provided towards services ONLY including but not limited to:
Examinations, Cleans and X-rays. Items such as Fillings, Extractions, Crowns, Root Canals, Dentures and Implants are excluded from our ‘No Gap’ dentistry and will have an out of pocket expense.
It is your responsibility to confirm whether you have an annual limit, how much is available and whether you will have sufficient funds to carry out your treatment
If your insurance provider does not provide the full rebate amount for a particular service due to reaching your yearly cap, you will need to pay the difference between the amount they would usually pay, and the amount they did pay.
If your insurance provider does not provide a rebate on the treatment code you will be required to pay the full amount out of pocket. We will always attempt to prepare a quote prior to any work commencing so you are aware of costs however it is ultimately the responsibility of the patient to ensure they have enough benefit remaining on their policy.
If a direct claim cannot be made on the day due to a patients insurance being un-financial (not up to date with payments), the card being too damaged to be read, or if the particular health fund is down via our Terminal, we may ask you to pay for the service and then claim back the total amount through your health fund. If the amount paid is higher than the claimed amount, we have a 30 day limit where DentalOne will refund you the difference between the amount paid by you and the amount paid by your health insurance.
Example: Mary has an annual limit of $500 for General Dental per calendar year. She comes to DentalOne for a routine check-up and clean. The Dentist advises that Mary also needs 4 fillings and prepares a quote via HICAPS. Mary’s insurance will have enough funds to cover most of the treatment but will only cover $60 instead of $100 on the last filling. Mary will need to pay $40 out of pocket for the final filling. Mary will not have to pay any out of pocket on the other treatment.
Lin and Alara were the sweetest. Made the whole experience super comfortable. Communicated the whole process and aftercare amazingly. 😊
Adem Demir2 days ago
Isabella excels at making the patient feel comfortable and provides a thorough check-up and clean. The staff are attentive and welcoming.
Dipixa Patel2 days ago
Excellent service very genuine approach to the patient
Very quick & feeling very comfortable
Very clear communication & clear advice the doctor and nurse both are very friendly
Vaibhav Jain4 days ago
Sid was a pleasure. Took great care of me, explained everything thoroughly and patiently, really friendly guy that knew what he was doing.
Jane Valeroso7 days ago
All staff and dentists are accommodating and kind. Special mention to Dr Sai for being extra kind. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️😊
Lannice Samuels1 week ago
Dr Shahim was very informative and talked me through the check up and clean. He made sure I was ok and had breaks in the process of it. Keep up the good service!
Nikhil Batra1 week ago
I got the General Cleaning from Katherine, she was amazing, very gentle and calm. She also recommended some stuff to keep tooth healthy.
Wiz Zee1 week ago
Justin is the goat. Very professional and good at what he does. Felt very comfortable and would 100% recommend.
Gator dont play
Sonya Rezo2 weeks ago
Very happy with treatment. I had deep clean. The dentist was very informative and made feel very calm. I recommend the team at Dental One Craigieburn
Vishal Vadgama2 weeks ago
Had a broken tooth extraction, really difficult job but the doctor did it flawlessly! Thank you very much to the amazing team!
Get in touch
Whether you have a dental emergency, need to get some advice or just want to get a regular check-up, our dental team is here to help. With the convenience of flexible booking times, a brand new clinic and affordable pricing we know you'll want to make your next appointment at DentalOne. Get in touch with us today by calling, emailing or filling in our booking form and we'll book you in to see one of our team of professional and caring dentists.
Simply fill in your details below and we will contact you to resolve any queries and to confirm your appointment.
