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Things to know before your Appointment

Your Appointment Checklist

Our aim is to provide affordable dentistry for all, as such it as good idea to discuss with our receptionists prior to your treatment about payment options. This will allow you to plan what you might be out of pocket.

Bring your insurance card if you have eligible Australian dental insurance. If you are paying out of pocket, discuss your payment options prior to the dental visit.

We ask some questions around medical history, allergies and any medications you are currently taking. We advise all patients to have this information ready for your first appointment

A Reminder On Our No Gap Policy

Dental One aims to provide affordable dentistry for all our patients. We are pleased to provide General dental services for patients with Dental insurance at no out of pocket cost.

Here’s what the policy includes:








Remember you need to confirm that you have not reached your annual limit. Whilst we always endeavor to process a quote prior to treatment this is not always possible and it is your responsibility to ensure you are eligible for our No Gap policy.

Visit full terms and conditions here.

Our Cancellation Policy

Our cancellation policy applies to all appointments. We respectfully request 24 hours’ notice. If the request is not fulfilled a $50 missed appointment fee will be charged.

In the event of several missed appointments we may reserve the right to charge the cost of the treatment upfront before making another appointment

Need any more information? Give us a call!

Call Us

  • Craigieburn

    Dental One Craigieburn

    03 9021 8928

    31 Craigieburn Road
    Craigieburn VIC 3064

  • Lower Templestowe

    Dental One Lower Templestowe

    03 9581 2628

    4 Macedon Road
    Lower Templestowe VIC 3107

  • Epping North

    Dental One Epping North

    03 9039 6597

    18 Matilda Ave, Wollert VIC 3750

  • Richmond

    Dental One Richmond

    03 9113 9313

    Inside Medical One Victoria Gardens Shopping Centre, Level 1, 620 Victoria Street Richmond VIC 3121

  • Reservoir

    Dental One Reservoir

    03 9059 4045

    319 Spring St, Reservoir VIC 3073