At DentalOne, our goal is to make quality dental care accessible to all our patients. We are pleased to offer check-up and clean services, including x-rays, at no out-of-pocket cost for patients with dental insurance. This means that we will bill your health care provider directly (via HICAPS) and where a full benefit is provided you will not have to pay any additional amount towards your check up and clean.
This service is provided towards services ONLY including but not limited to:
Examinations, Cleans and X-rays. Items such as Fillings, Extractions, Crowns, Root Canals, Dentures and Implants are excluded from our ‘No Gap’ dentistry and will have an out of pocket expense.
It is your responsibility to confirm whether you have an annual limit, how much is available and whether you will have sufficient funds to carry out your treatment
If your insurance provider does not provide the full rebate amount for a particular service due to reaching your yearly cap, you will need to pay the difference between the amount they would usually pay, and the amount they did pay.
If your insurance provider does not provide a rebate on the treatment code you will be required to pay the full amount out of pocket. We will always attempt to prepare a quote prior to any work commencing so you are aware of costs however it is ultimately the responsibility of the patient to ensure they have enough benefit remaining on their policy.
If a direct claim cannot be made on the day due to a patients insurance being un-financial (not up to date with payments), the card being too damaged to be read, or if the particular health fund is down via our Terminal, we may ask you to pay for the service and then claim back the total amount through your health fund. If the amount paid is higher than the claimed amount, we have a 30 day limit where DentalOne will refund you the difference between the amount paid by you and the amount paid by your health insurance.
Example: Mary has an annual limit of $500 for General Dental per calendar year. She comes to DentalOne for a routine check-up and clean. The Dentist advises that Mary also needs 4 fillings and prepares a quote via HICAPS. Mary’s insurance will have enough funds to cover most of the treatment but will only cover $60 instead of $100 on the last filling. Mary will need to pay $40 out of pocket for the final filling. Mary will not have to pay any out of pocket on the other treatment.
First check up in a while and saw Dr Chloe Chandraraj she was an absolute superstar professional and looked after me fantastically , super friendly vibe at this clinic !!
Suraj Shenoy4 days ago
Dr Daniel did a splendid job and the team was very warm and cooperative. He also helped me realise how I can keep my teeth health better and he was extremely helpful.
Kate Van Lierop4 days ago
I've had great experiences with Dental One Richmond. The dentists are always friendly and thorough, I feel like my teeth are in safe hands.
Alexandra Bunney4 days ago
Amazing service - such gentle service I had Dr Linh Vo she explained everything thoroughly would be going back 100 percent
Brayden Dunn6 days ago
I had 2 teeth removed and it was the best dental experience I’ve had. The staff were very caring and very helpful. Highly recommend this place
Maysa El Yousef6 days ago
The team are exceptionally professional and everyone is really lovely, welcoming and caring. I would definitely recommend.
Simran Sangotra1 week ago
Very well experienced staff here atDental One Epping North!!
Really satisfied with the treatment and appreciate all the assistance I got here.
Thank you
Zac Dyson1 week ago
Really good time at the dentist! Gave me a good clean, they’re professional and friendly! The price ain’t bad either. Thanks Dental One!
David Li1 week ago
Dr Filomena Perri is great and treating me well. Well definitely recommend and come back for regular check up and clean!
Ellen1 week ago
Ragy, Brooke and the whole team make every visit feel easy. They’re friendly, knowledgeable and incredibly professional. I’m so grateful to have found a dentist I trust.
Get in touch
Whether you have a dental emergency, need to get some advice or just want to get a regular check-up, our dental team is here to help. With the convenience of flexible booking times, a brand new clinic and affordable pricing we know you'll want to make your next appointment at DentalOne. Get in touch with us today by calling, emailing or filling in our booking form and we'll book you in to see one of our team of professional and caring dentists.
Simply fill in your details below and we will contact you to resolve any queries and to confirm your appointment.
