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Dental Emergencies

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At DentalOne, we prioritise prompt and effective care for your dental emergencies. If you’re experiencing pain, contact our clinic to schedule the next available appointment. If for example you begin to experience moderate pain on a Sunday (out of hours) and believe you can make it through the night without being seen to immediately, the best course of action is to call a dentist Monday morning. DentalOne‘s emergency dentists set aside time and always strive to prioritise dental emergencies.

For emergencies after our regular hours, please call 000 or arrange an appointment at the Royal Dental Hospital. Your dental health and comfort are our top priorities, and we’re here to help whenever you need us.

Various dental conditions that cause discomfort can negatively impact not only your oral health but also your overall well-being in some instances.

Any of the following symptoms need urgent dental care:

  • Severe Toothache: Persistent or severe tooth pain can indicate an underlying issue like an infection or a damaged tooth.
  • Swelling: Swelling in the gums, face, or jaw can be a sign of infection, abscess, or another serious dental problem.
  • Bleeding: Uncontrolled bleeding from the gums, especially after an injury or dental procedure, requires immediate attention.
  • Trauma: If a tooth is broken, cracked, or knocked out due to an accident or injury, prompt dental care is necessary to save the tooth if possible.
  • Loose or Lost Filling/Crown: A loose or lost filling or crown can expose the underlying tooth to further damage and infection.
  • Painful Wisdom Teeth: Impacted or infected wisdom teeth can cause significant pain and may require extraction.
  • Abscess: A dental abscess is a serious infection that can cause severe pain, swelling, and fever. It requires immediate treatment to prevent further complications.

These are just a few examples, but any sudden or severe dental problem that causes significant pain, swelling, or bleeding should be considered a dental emergency and treated promptly by a dentist.

Who to Contact

Royal Dental Hospital
03 9341 1000 or call 000 for all out of hours emergencies

In an emergency you should call 000 or the Royal Dental Hospital. Most dental pain can be handled by our team but if the pain becomes unbearable you may need to seek urgent attention.
Remember to always consider whether the emergency is urgent or not and then contact the appropriate professional to help you. Local dentist, Royal Dental Hospital or emergency room, 30 minutes could be the difference! DentalOne aims to prioritise all dental emergencies.

Evening and Weekend Emergency Care

Dental emergencies don’t always happen during business hours, and we understand how stressful it can be when urgent care is needed late at night or on the weekend.

At DentalOne, our clinics offer extended availability for urgent cases wherever possible. If you experience a dental emergency after hours, please:

  • Call our main emergency line 1300 066 427 (13 000 NO GAP) – your call will be directed to our team to help assess your situation.
  • After hours and open Saturdays – we are open during the week until 7pm and we are open until 6pm on a Saturday. We can take calls and appointments can be made for the next day.
  • Sunday or late evenings – if immediate treatment is required and our clinics are closed, we recommend attending the Royal Dental Hospital of Melbourne or calling 000 in life-threatening situations.

We aim to see all urgent cases first thing the following morning when clinics reopen, ensuring you receive priority care. This way, you have peace of mind knowing exactly where to turn, no matter what time a dental emergency strikes.

Not sure if it’s urgent?

In an emergency, it can be hard to think clearly. To make things easier, here’s a quick guide you can follow:

Symptom Details and At-Home Relief Tips

Sometimes, you may need to manage discomfort until you can get to us. Here are a few safe self-help steps you can take:

  • Toothache: Rinse your mouth with warm salty water, gently floss to remove trapped food, and use over-the-counter pain relief if needed.
  • Swelling: Apply a cold compress to the outside of your face to reduce discomfort and inflammation. Avoid heat packs as these can worsen infections.
  • Knocked-out tooth: Handle carefully, keep moist in milk or saline, and bring it to us urgently.
  • Lost filling or crown: You can place sugar-free chewing gum or temporary dental cement (from a pharmacy) in the space to protect the tooth until your appointment.
  • Bleeding gums or injuries: Apply pressure with clean gauze. If bleeding continues beyond 20 minutes, seek immediate help.

These measures won’t replace professional care but can help you stay more comfortable and protect your teeth until we see you.

Don’t wait in pain. Call Us Now

We are now located in Craigieburn, Essendon, Bayswater, Templestowe, Caroline Springs, South Yarra, Richmond, Reservoir, and Epping North. We believe every Melbournian deserves a perfect smile. Our emergency dental services provide immediate relief.  

Frequently Asked Questions in a Dental Emergency

Yes, often it can — but only if you act quickly. The best chance to save a tooth is within 30–60 minutes of the injury. Call us immediately on 13 000 NO GAP (1300 066 427) and follow first-aid steps until you arrive.

Most dental emergencies — such as broken teeth, lost fillings, chipped crowns, or sudden tooth pain all can be treated by a dentist, not in hospital. You should only go to the hospital if you’ve suffered serious trauma (e.g. broken jaw, heavy bleeding, facial swelling affecting breathing).

Yes. We have 9 Melbourne clinics open late with emergency slots reserved for after-hours appointments. We are open late on weeknights to 7pm and open early on Saturdays from 8am until 6pm. You can see all our operating hours here at our locations page.

We make emergency dental care affordable. Our emergency consult fee start from $70 for initial emergency consult + single periapical x-ray. Further treatment quoted before proceeding. We accept all major health funds and offer payment plans for treatment. Our team will also clearly explain any costs before treatment begins, so there are no surprises.

Lost fillings and crowns are considered emergencies because they expose your tooth and can cause pain or further damage. Call us as soon as possible and we will restore or replace it quickly to protect your tooth.

Get in touch

Whether you have a dental emergency, need to get some advice or just want to get a regular check-up, our dental team is here to help. With the convenience of flexible booking times, a brand new clinic and affordable pricing we know you'll want to make your next appointment at DentalOne. Get in touch with us today by calling, emailing or filling in our booking form and we'll book you in to see one of our team of professional and caring dentists. ​

Simply fill in your details below and we will contact you to resolve any queries and to confirm your appointment.


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